Care Daily, an AgeTech Collaborative™ enterprise participant, is using artificial intelligence (AI) to transform the delivery of healthcare, uniting the world’s largest alliance of AgeTech solutions in a platform that can prioritize, predict and protect against health and safety issues, both in private homes and community living environments.
We sat down with CEO David Moss to discuss Care Daily’s work and how its Care Daily Alliance initiative is helping AgeTech companies work together more seamlessly.
This interview has been edited for clarity and length.
Please tell us about Care Daily.
I like to frame Care Daily like this: Healthcare, both in peoples’ homes and in communities, can get complicated. We’re dealing with a vast array of conditions, some chronic, along with different lifestyles, cultures, living spaces and other considerations. There’s no single AgeTech company that actually solves all the problems that need to be solved. Instead, those of us in AgeTech need to come together — not just for collaboration, but for interoperability, where things work seamlessly together to offer solutions that can span the full spectrum of the AgeTech market and actually solve all the problems that need to be solved.
Care Daily has developed a solution that is helping to defragment this market by aggregating best-in-class solutions into an interoperable AI platform. When we bring these solutions together, we can share data that would otherwise be isolated to better understand how people are doing in their own homes, or in senior communities, and improve the healthcare we can deliver for them.
So, by becoming part of a platform, individual AgeTech solutions can become interoperable with one another and break down silos.
Starting with a platform also allows companies to future-proof their strategy: There are always cool new point solutions coming out, and when your strategy starts with a platform, you have the option to add those individual point solutions over time in a way that allows them to bring extra value to the whole ecosystem.
Different segments in the care space — independent living, assisted living and skilled nursing facilities, for example — each have different needs. Taking a platform-first approach also empowers companies to bring together a personalized suite of point solutions that address particular needs, and it also lets all the data from those solutions to be brought together in a meaningful way. So any company that is trying to provide solutions for private living spaces, communities or private homes will benefit by starting with a platform, rather than just a point solution.
Building a comprehensive platform like that seems like a daunting task.
It can take many years and hundreds of thousands of dollars for companies to build a platform from scratch. But Care Daily has built a best-in-class solution, and now companies don’t have to build their own AI platform to realize their vision and execute their strategy. They can get connected to our platform instead. For example, one AgeTech Collaborative startup participant had spent tens of thousands of dollars on developing their own platform. Then, they realized it made more sense to stop their development efforts and adopt and connect with Care Daily’s platform instead. That allowed them to focus their efforts on other priorities.
We white-label our platform, so it can also be branded for an assisted-living community, for example, who can then provide a resident’s family with the community’s branded mobile app with features that make sense for that environment.
You’ve begun forming the Care Daily Alliance. Can you tell us about that?
The whole market is shifting from point solutions to holistic ecosystems, and our AI platform facilitates the amalgamation of these solutions. A lot of AgeTech companies have a great solution, but it’s a point solution; if they integrate with us, they become part of a bigger picture. So select startups and companies in the AgeTech Collaborative can become part of our platform as part of the Care Daily Alliance.
We’re trying to sell to big brands and healthcare providers who can reach millions of people, and they want a solution that brings together best-in-class products across the entire space. So when companies get integrated with the Care Daily Alliance, it opens more potential channels to market: When one of us makes a sale, all of us stand a chance of making a sale. Plus, even when a company takes their solution to market directly on their own, some potential sales will require an ecosystem, not just a point solution — so companies that are part of the Care Daily Alliance can also bring the full force of the Alliance into their own sales motion.
What’s next for Care Daily?
We’ve got a lot of companies that are coming into the Care Daily Alliance, which opens up bigger channels to market for all of us. But the fundamental thing is that we all really need to be working together; there’s no one company that can solve all the problems we see, but together we can. It’s about interoperability, making one product work with another — but it’s more. At a higher level, understanding people’s lives in a more comprehensive way will improve how we can care for them.
You can learn more about Care Daily at their website, and AgeTech Collaborative participants interested in learning more about the Care Daily Alliance can connect directly with Care Daily via the ATC platform.
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